Norton's Liveupdate Problem

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Mr.Metal
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Norton's Liveupdate Problem

Post by Mr.Metal »

So, I'm trying to run Liveupdate because my virus definitions are not up to date according to Norton, but when I try to run live update I get this error:

Error: "LU1814: LiveUpdate could not retrieve the update list"

I clicked on the link and it says that it might be my firewall, I use Zone Alarm, but nothing seems to be wrong and this is the 1st time that I have encounter this problem with liveupdate.

I also tried to download the latestVirus Definitions from Norton's Website, followed all the steps and when it goes to the page that says "downloading latest virus definitions, this may take 15 minutes" I get another error message that says "Your computers has been haltred" (something like that) and I have to click on the option that says "Stop running this script (recommended)"

I ran ad-adware SE and Spybot and they can't find anything. Also made a full system scan with Norton and didn't find anything.

Anyone can help me out on this one? :blink: I'm computer challenged, please be nice :P
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dmegametal#1
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Re: Norton's Liveupdate Problem

Post by dmegametal#1 »

Mr.Metal wrote:So, I'm trying to run Liveupdate because my virus definitions are not up to date according to Norton, but when I try to run live update I get this error:

Error: "LU1814: LiveUpdate could not retrieve the update list"

I clicked on the link and it says that it might be my firewall, I use Zone Alarm, but nothing seems to be wrong and this is the 1st time that I have encounter this problem with liveupdate.

I also tried to download the latestVirus Definitions from Norton's Website, followed all the steps and when it goes to the page that says "downloading latest virus definitions, this may take 15 minutes" I get another error message that says "Your computers has been haltred" (something like that) and I have to click on the option that says "Stop running this script (recommended)"

I ran ad-adware SE and Spybot and they can't find anything. Also made a full system scan with Norton and didn't find anything.

Anyone can help me out on this one? :blink: I'm computer challenged, please be nice :P
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dmegametal#1
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Re: Norton's Liveupdate Problem

Post by dmegametal#1 »

RUNTIME ERROR \PROGRAM COMMON FILE\SYMANTEC SHARED\SECURITY CENTER\SYMWSC.EXE
MICROSOFT VISUAL C++ RUNTIME LIBRARY
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leglessmoof
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Re: Norton's Liveupdate Problem

Post by leglessmoof »

My advice: get a different virus scanner

I used to love Norton, but the newer versions just keep getting more bloated and causing more problems.

I now use a virus scanner called Avast.
  • It's free for personal use.
  • It offers the same comprehensive protection that you would get from Norton.
  • It's not bloated and it doesn't conflict with other applications.
  • Updates are completely automatic. (Norton only supports automatic updates for virus definitions, not software updates.)
Every time I go to fix someone's computer, the first thing I do is uninstall their exising virus scanner and install Avast....
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Sepu
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Re: Norton's Liveupdate Problem

Post by Sepu »

yes same here.
I bought Norton Internet Security 2006, but finally I removed it.
It's too much heavy to load everytime.
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Bert Jan
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Re: Norton's Liveupdate Problem

Post by Bert Jan »

Hmm..My Norton subscripsion runs off in a week or 2.. So I'll have to get a new one. I also think of stop using Norton..and instead use McAfee or something...

Would do u guys think about McAfee then?..What did u use after u removed Norton Sepu?

Also..I'll keep Avast in mind... :)
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Sepu
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Re: Norton's Liveupdate Problem

Post by Sepu »

this one Bert
AVG Free Edition

Just installed yesterday + Zone Alarm free edition as firewall :yes:
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Bert Jan
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Re: Norton's Liveupdate Problem

Post by Bert Jan »

My friend had AVG Free as well...but I wasnt really keen oin it..so will try Avant first...and see what i'll do :) Thanks :D :thumbs-up:
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Mr.Metal
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Re: Norton's Liveupdate Problem

Post by Mr.Metal »

Yeah, I think I will use the one Moof said, I still can't get norton to work right.
Moof, how secure is that antivirus and is it easy to configure and use?
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Leighton
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Re: Norton's Liveupdate Problem

Post by Leighton »

This is strange. I've never had a problem with Norton's Anti-Virus. In fact I swear by it. It's their Firewall that gives me the shits.

About 5 or so years back there was an Australian anti-virus program that was free and people used to recommend them all the time, I don't suppose anyone remembers them at all? I'd love to check them out.
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