livemetallica.com

[Invaders]

well well well

First off, I`m missing maiden today cuz I had to work (need to pay a certain camera) so already in a bad mood. (well not so bad, seeing iron maiden on thursday atleast)

Anyhooo

I bought the Bergen show, as I always buy the shows I attend. One track didnt work, mailed them about the issue. No answer. Only message is download expired so here I am without the working track. Got a dvd waiting to get traded out to the masses, until that track is in my hand as FLAC I have to put the project on hold


Talking about arrogant and shitty costumer service, from now on I`m not giving em one more cent and I`ll get em from somewhere else, FOR FREE!


cunts

[Elmoz]

keep pushin dude, they will make it up

[nuno_m]

they also fucked up at the end of Sanitarium in Lisbon 2008, but at least there's another sbd of that gig

[tikimaize]

well well well

First off, I`m missing maiden today cuz I had to work (need to pay a certain camera) so already in a bad mood. (well not so bad, seeing iron maiden on thursday atleast)

Anyhooo

I bought the Bergen show, as I always buy the shows I attend. One track didnt work, mailed them about the issue. No answer. Only message is download expired so here I am without the working track. Got a dvd waiting to get traded out to the masses, until that track is in my hand as FLAC I have to put the project on hold


Talking about arrogant and shitty costumer service, from now on I`m not giving em one more cent and I`ll get em from somewhere else, FOR FREE!


cunts

I had that problem with a show before and they reset my download within a day or 2.

[Speed Damage]

Their customer service was actually pretty helpful for me. Somehow some of the tracks I got didn't download correct so the the FLACs didn't verify. My download expired, so I emailed them the ones I needed, and they just reset my entire download period for another 2 days after a pretty quick response.

[nuno_m]

so you mean the song doesn't work for you because it didnt download right or it doesn't work for anyone because they fucked it up?
my post above refers to the latter

[Flickn]

nugs.net ....contact those dudes they handle all the livemetallica stuff for Metallica very helpful

[xitach]

I have the same problem with the same song, so I guess its not our downloading.

[dylanfree]

I had a problem last year where one of the shows I bought in FLAC came through in MP3 instead. Emailed the admins and 3(?) days later they gave me download rights to the FLAC files and din't even charge me the extra 5 bucks. I thought that was pretty damn cool.
Give them a bit of time and I'm sure they'll get you sorted out.