Ticketmaster, F#cking useless

[Hatebreed]

I have got to rant somewhere so here it is....

Just phoned Ticketmaster to check when my 02 tickets (2nd March show) would be despatched and got the answer of "there not" you have over ordered on the event, I only ordered 3 I replied, no she replied you have ordered 9!!!

9 for the whole uk tour I replied
You are only allowed 4 for the whole uk tour

things got very heated and to cut a very painfull story short, according to Ticketmaster they were told by the promoters that only 4 tickets were allowed per customer for the whole UK tour. I had no phone call, email NOTHING! BASTARDS!!!!, If I would not have phoned they would have cancelled them and I would have not got a refund.

The result is that I had to pay for the tickets again using someone elses card and I will be refunded and have to do the same with the rest of the tickets.

I was shaking in disbelief especially when I asked if the limit was four how did I manage to order 9, she said "Yeah we have not really got a proper system in place......

Useless C##ts

If anyone has not received there tickets for the first few dates and ordered more than 4, give them a ring ASAP.

Im having some beers to calm myself down.

[Bob Garage]

they did the same for the AC/DC tour Dave.

My mate who's a big AC/DC fan had multiple tickets for each event. Luckily for him ticketmaster called him two days after buying the tickets telling him he'd have to choose what tickets he did and didn't want.


the problem for the metallica tour doesn't affect me, but I'll let my mates know who are probably in the same boat as you.

cheers.

[Bert Jan]

I saw the post at PPM, didnt know it was you though

Really a bummer man..ticketmaster is a pain in the *ss... I hope u manage to resolve the problem, it would suck if u couldnt go...

[porcelmc]

yeah they are most unfriendly seller I have ever experienced. All they care about is their serivce charge. Once they have it, your fucked cause they could give a flying fuck about the customer.

[Bluefalcon]

All they care about is their serivce charge.

Those service charges have been making news here lately.

http://www.cbc.ca/arts/story/2009/02/12 ... -suit.html
http://www.nationalpost.com/rss/story.html?id=1282584
http://www.thestar.com/News/Ontario/article/584720

[Leighton]

All ticketing companies need to come up with a better way of doing things. Something that doesn't punish the punters while fucking over the scalpers.

[Hatebreed]

The really shit thing from my point of view is that Dunc (GBlock) who I am going to the shows with has received 8 tickets so far, all using the same card and the same delivery address, so they are not even consistent.

How its been left is that I am getting a call from a "Team Manager" on monday to hopefully let me know that they have been posted to the different card holders address on next day delivery

[Bob Garage]

The really shit thing from my point of view is that Dunc (GBlock) who I am going to the shows with has received 8 tickets so far, all using the same card and the same delivery address, so they are not even consistent.

How its been left is that I am getting a call from a "Team Manager" on monday to hopefully let me know that they have been posted to the different card holders address on next day delivery

dave, my mates bought off ticketmaster and seetickets so don;t have the problem. However, they seem to think that the order confirmation email ticket master send you is legally binding and so THEY could be held accountable if they then refuse the tickets.

I don't know the full legalisties but his brother is a lawyer so he was going to find out....

(by the way we know have sheffield tickets, see you Saturday! )

[Hatebreed]

The really shit thing from my point of view is that Dunc (GBlock) who I am going to the shows with has received 8 tickets so far, all using the same card and the same delivery address, so they are not even consistent.

How its been left is that I am getting a call from a "Team Manager" on monday to hopefully let me know that they have been posted to the different card holders address on next day delivery

dave, my mates bought off ticketmaster and seetickets so don;t have the problem. However, they seem to think that the order confirmation email ticket master send you is legally binding and so THEY could be held accountable if they then refuse the tickets.

I don't know the full legalisties but his brother is a lawyer so he was going to find out....

(by the way we know have sheffield tickets, see you Saturday! )

Cheers Tim,

Let me know if you find anything else out...
Hopefully they will be posted tomorrow and I can sort the rest out as I now have my mothers card.

All too much fuking hassle, but will be worth it im sure

[hellawaits77]

Man, that sucks Dave. Luckily you called them!

Yes, these pieces of shit did something like this to my roommate. We went to see Godsmack in '06, he ordered our tix, but his address had changed, so therefore his current addy did not match the one one his credit card. So instead of emailing or calling him, they did NOTHING!!! He called them after our tix had not arrived and he was told his order was cancelled due to the conflicting addresses. OK, first of all the order should not have gone through in the first place. Second of all, they did FUCKING NOTHING!!!! So we had to sacrifice floor seats for nosebleeds.