Problem with new custom-built PC

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cotis
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Problem with new custom-built PC

Post by cotis »

hey guys,

finally got my PC built and everything though I am running into an issue.

Pictures (taken with cell phone):
http://img704.imageshack.us/g/img00005201001101338.jpg/

I can just be sitting here then BAM all of a sudden this takes over my monitor. Red bars running vertically.

Here are my specs...

Processor: Intel® Core™ i5 CPU 750 @ 2.67GHz 7.4
Memory: MEM 8GB (2GB X 4) MUSHKIN
Graphics: ATI Radeon HD 5800 Series
Motherboard: ASUS P7P55D EVO P55 LGA1156
Power Supply: ROSEWILL RX850-D-B 850W


Any help is appreciated....
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sjmike
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Re: Problem with new custom-built PC

Post by sjmike »

might be a video card driver issue
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Re: Problem with new custom-built PC

Post by sjmike »

check your BIOS settings on your motherboard as well
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cotis
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Re: Problem with new custom-built PC

Post by cotis »

Updated the video card drivers this morning, problem still happened.

As for BIOS settings -- probably should have said this before -- I'm a tech geek, just not with computer hardware. I can take stuff out, put stuff in but I am not big on the lingo...

Is that when I press DEL to get into the setup at the beginning? If so I have some specs from there...

CPU Temp - 42.5C/108F
MB Temp - 34C/93F

CPU Fan Speed - 1120RPM
CPU QFan Control - Disable??

Power fan Speed - 768 RPM

CPU Voltage - 1.256V
3.3V - 3.344V
5V -5.064V
12V - 12.264V
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Cjlcooter
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Re: Problem with new custom-built PC

Post by Cjlcooter »

Hi Cody. check another Computer Monitor for shits & giggles (to see if the problem is still there) but the problem is deffinately with the video card it was installed incorrecty or else it was faulty right out of the box.

http://www.tomshardware.com/forum/25143 ... ars-screen
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cotis
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Re: Problem with new custom-built PC

Post by cotis »

That isn't the problem I am having. The whole screen turns to red bars, computer freezes up and then restarts.
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Re: Problem with new custom-built PC

Post by Cjlcooter »

cotis wrote: That isn't the problem I am having. The whole screen turns to red bars, computer freezes up and then restarts.
I am telling you the problem is the video card, or the motherboard If you had someone build it for you take it back to them if you built it yourself go to the store and exchange the video card for a new one.

Look on the motherboard for bulging capacitors or leaking ones.

The problem can only logically only be a couple things 1. The Video Card Is Faulty 2. The Motherboard Is Faulty Or 3. A Capacitor on the motherboard blew out because it was installed incorrectly. things like this happen all the time if you had any static charges on the motherboard it could fail as well.
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cotis
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Re: Problem with new custom-built PC

Post by cotis »

So even though my memory isn't compatible with my motherboard, that isn't it?
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Re: Problem with new custom-built PC

Post by Cjlcooter »

cotis wrote: So even though my memory isn't compatible with my motherboard, that isn't it?
What I said above is assuming you had the right RAM/Memory installed, did you build this yourself or did someone build it for you?.. if you had someone build it for you and they installed the wrong RAM/Memory incompatible with the motherboard then this alone could fry/ruin the motherboard let's hope the motherboard is alright try some compatible RAM and see what happens.

You might be lucky and everything will work once you install compatible RAM or else you will have to buy a new motherboard or video card as a worse case scenerio.
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cotis
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Re: Problem with new custom-built PC

Post by cotis »

Yeah, turns out it isn't compatible with the motherboard as I said before. I filed a RMA with NewEgg and am returning this memory, and will purchase new compatible ones.

The motherboard (hopefully) isn't fried, cause it still fires up and works for awhile before shutting down?

Guy built it for me, but I was there with him. I'm not the most computer savvy guy, I can do the basics like put it together but with all the specs and shit, I'm clueless.

I received the memory as a Christmas gift, which probably was a mistake should have just gotten it myself.

Anyways, taking the RAM out now and shipping it back tonight.